ALL SALES ARE FINAL — NO REFUNDS, RETURNS, OR EXCHANGES

By completing a purchase on pulsor.global, you acknowledge and agree that all sales of Pulsor® products — including physical products and digital products — are final. Pulsor® is an online business and does not maintain a physical retail location; there is no facility to accept in-person returns. Pulsor Wellness, LLC does not offer refunds, returns, exchanges, or store credit for any reason, including but not limited to change of mind, ordering the wrong product or quantity, dissatisfaction with product performance, or products that have been opened, used, or altered.

Damaged or Defective Items

If you receive a product that is damaged during shipping or is materially defective upon arrival, please contact us within 7 days of delivery at orders@pulsor.global with your order number and photographs of the damage or defect. Pulsor® will review your claim and, at our sole discretion, may offer a replacement of the same product. Replacements are subject to product availability.

Non-Delivery

If your order does not arrive within the estimated delivery window, please contact us at orders@pulsor.global. We will work with the shipping carrier to locate your package. If the package is confirmed lost by the carrier, Pulsor® will, at our sole discretion, reship the order or issue a one-time replacement.

Chargebacks

By agreeing to our Terms of Use, Privacy Policy, and Arbitration Agreement at checkout, you acknowledge that initiating a chargeback or payment dispute with your bank or credit card provider for a purchase that was legitimately authorized and fulfilled may result in suspension or termination of your account.

Consumer Protection

This policy does not affect any rights you may have under applicable consumer protection laws that cannot be waived by agreement.

Questions?

If you have any questions about this policy, please contact us at orders@pulsor.global.