Shipping Carrier

All physical orders are shipped via the United States Postal Service (USPS). Pulsor® does not currently offer alternative carriers.

Shipping Costs

Shipping costs are calculated at checkout and are the responsibility of the customer. Shipping rates are determined by USPS based on package weight, dimensions, and destination. Shipping charges are non-refundable.

Processing Time

Orders are typically processed within 3–5 business days after payment is confirmed. Processing times may vary during periods of high demand or unforeseen circumstances. You will receive a confirmation email when your order has been placed and, when applicable, a notification when your order has shipped.

Estimated Delivery Times

Delivery times depend on the USPS service level selected at checkout and the destination address. Typical domestic (U.S.) delivery ranges from 2–4 business days after shipment. International delivery times vary by destination and may take 1–3 weeks or longer. These are estimates and not guarantees, Pulsor® is not responsible for carrier delays.

Order Tracking

When a tracking number is available, it will be included in your shipping confirmation email. You can track your package directly through the USPS website at usps.com/track.

International Orders

International customers are responsible for any customs duties, import taxes, or brokerage fees imposed by their country. These charges are not included in the product price or shipping cost and are collected by your local customs authority upon delivery. Pulsor® is not responsible for delays caused by customs processing.

Incorrect Shipping Address

Please verify your shipping address carefully before completing your order. Pulsor® is not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, reshipment will be at the customer's expense.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at orders@pulsor.global within 7 days. We will coordinate with USPS to file a claim and resolve the issue. For more information, please see our Refund & Return Policy.

Digital Products

Digital products are delivered electronically and are not subject to shipping charges or delivery timelines. Access details will be provided via email after your purchase is confirmed.

Questions?

If you have any questions about shipping, please contact us at orders@pulsor.global.